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Proudly Servicing Restaurants Throughout New England Since 1982

Restaurant Linen Services in Connecticut

SERVICES

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UNIFORMS
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DUST CONTROL
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RESTROOM SERVICES
SERVICES

About Us

Metropolitan Linen Services delivers top-notch linen and uniform services to businesses in Boston, MA, Worcester, MA, and Providence, RI. We established ourselves in 1982 as a small towel route for barber shops and beauty salons north of Boston. Today, our company serves as a trusted partner for hospitality and commercial businesses across New England. 

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Our journey began in a coin-operated facility in Medford, MA. As demand increased, Metropolitan Linen relocated to Dorchester, MA in the late 1980s. We later expanded to an 18,000 square foot facility in Everett, MA. By 2012, continued growth called for a move to our current world-class, 37,000 square foot facility in Haverhill, MA. 

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Today, Metropolitan Linen proudly services clients across five states, including Massachusetts, New Hampshire, Connecticut, Rhode Island, and Maine. It matters not whether you operate a restaurant in Boston, a hotel in Worcester, or a healthcare facility in Providence. Metropolitan Linen delivers customized solutions to meet your specific needs. 

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Why Choose Metropolitan Linen? 

 

Our commitment to superior quality and personalized customer service sets Metropolitan Linen apart. Despite our growth, we maintain strong relationships with every customer we serve in Boston, MA, Worcester, MA, and Providence, RI. 


 

ABOUT

Advanced Technology for Superior Results 

Metropolitan Linen utilizes PulseFlow® Technology by Pellerin Milnor Corporation. This revolutionary system optimizes cleaning performance with eco-friendly benefits. 

PulseFlow® Technology Offers: 

  • Environmentally Friendly Operations 

  • Enhanced Chemical Performance 

  • Low Energy Usage 

With PulseFlow® Technology, Metropolitan Linen achieves the lowest water consumption in the industry. This falls as low as 0.3 gallons per pound for light soil linen and 0.5 per pound for heavier loads. This efficient system supports sustainability initiatives while ensuring optimal cleaning results. 

 

Contact Metropolitan Linen 

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For reliable and high-quality linen and uniform services in Boston, MA, Worcester, MA, or Providence, RI, choose Metropolitan Linen. Contact us today to learn how our services can benefit your business and enhance your image. 

40

1,500

Years 
Experience
Current 
Clientele 

∞

Custom
 Options

5

States
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Massachusetts
Rhode Island 
Connecticut
New Hampshire
Maine

FEATURED CLIENTS

Stand Apart

with

Metropolitan

Stand apart from the rest.

We ensure that your linen are clean and professionally presented to capture the image you want.

CLIENTS
PROJECTS

UNMATCHED TECHNOLOGY

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Pellerin Milnor Corporation has developed a revolutionary system—PulseFlow® Technology with several patented and patent-pending features —which has been successfully implemented in healthcare, hospitality, and linen supply applications worldwide. The superior soil removal and rinsing performance of PulseFlow Technology has been verified by independent testing laboratories and has earned a Hohenstein Certificate.

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PulseFlow Technology in a new Milnor CBW® washer offers:

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• Environmentally Friendly 

• Enhanced Chemical Performance

• Low Energy Usage

LOWEST WATER CONSUMPTION

Milnor PBW™ (PulseFlow Batch Washer) washers achieve very low fresh water consumption - less 

than any other tunnel washer. 

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For light soil linen, the water consumption is as low as 0.3 gal/lb (2.5 L/kg) of linen processed. For most heavy soil linen, the expected water consumption is as low as 0.5 gal/lb (4 L/kg).

 

ENHANCED CHEMICAL PERFORMANCE

The PulseFlow system is able to achieve maximum 

chemical performance with standing bath washing and high-velocity counterflow rinsing.

 

LOW ENERGY USAGE

PulseFlow Technology reduces energy considerably, saving the user money and having a positive impact on the environment. These energy savings support our customers’ environmental stewardship and sustainability programs, key values in today’s marketplace.

CONTACT US

Inquiries
Office Address

If you would like more information or wish to receive service, you may contact one of our sales representatives at 617-381-1156 or email 

customerservices@metropolitanlinen.com. 

105 Ward Hill Ave.

Haverhill, MA 01835

 

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Already a Customer?

We are here to answer any questions you may have about your service. Our service representatives are available from 9am to 5pm Monday through Friday. Please call for 617-381-1156 for service. In addition, we continually monitor email for special off-hour requests. Please contact us and a service rep will get back to you shortly. 

Get a quote: 617-381-1156

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Metropolitan Uniform & Linen Service ("Metropolitan Linen," "we," "us," or "our") respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit metropolitanlinen.com, contact us, initiate an SMS conversation with us, or verbally consent to receive SMS communications from us.
 

Information We Collect
 
  • Your name, business or company name, email address, telephone or mobile phone number, service or business address, and other contact information you provide.

  • Information about your account, requested or existing services, deliveries, pickups, billing, scheduling, product quantities, and customer service needs.

  • Information submitted through our website or provided during telephone, in-person, email, or SMS interactions.

  • SMS communication history, including messages you send to 617-381-1156 and messages we send in response.

  • When you verbally consent to receive business-initiated SMS communications, we may maintain a record of that consent, including your telephone number, the date and method of consent, the employee or representative who obtained it, and applicable communication preferences.


How SMS Communications May Begin


1. Customer-Initiated Conversational Messaging
Customers may initiate an SMS conversation by texting Metropolitan Linen at 617-381-1156. Customers commonly use SMS to ask about service, deliveries, pickups, product quantities, billing, scheduling, account questions, or other customer service matters. When you initiate a conversation, we may respond to your request and continue the related two-way conversation. We do not treat a customer-initiated text message as permission to enroll you in unrelated marketing or promotional SMS communications.


2. Verbal Consent for Business-Initiated SMS
Metropolitan Linen may obtain your consent to receive SMS communications verbally during a telephone or in-person conversation. Before requesting verbal consent, our representative may explain the types of messages you may receive, that message frequency varies, that message and data rates may apply, how to obtain help, how to opt out, and where to review this Privacy Policy and our SMS Terms & Conditions. If you affirmatively agree, we may send SMS communications consistent with that consent.


How We Use Your Information

 

  • Respond to customer-initiated inquiries and SMS conversations.

  • Provide, coordinate, and support services, deliveries, pickups, scheduling, billing, account administration, and customer service.

  • Send business-initiated SMS communications when appropriate consent has been obtained.

  • Maintain records of communications, verbal consent, SMS preferences, HELP requests, and opt-out requests.

  • Operate, secure, troubleshoot, and improve our website, communications systems, and business operations.

  • Comply with applicable legal, regulatory, and contractual obligations.


SMS Message Frequency, Rates, and Controls
 

Message frequency varies depending on your interactions with Metropolitan Linen, your account or services, and the nature of the conversation. Message and data rates may apply under your wireless carrier plan. You may opt out of SMS messages at any time by replying STOP. After opting out, you may receive one final message confirming your request. For assistance, reply HELP, call 617-381-1156, or email customerservices@metropolitanlinen.com.


How We Disclose Information
 

We may disclose personal information to service providers that support our communications, technology, business operations, professional services, or legal obligations, and in connection with a merger, acquisition, restructuring, financing transaction, or sale of assets. We may also disclose information when required by law or when reasonably necessary to protect our rights or the rights of others.
We do not sell, rent, or share your mobile phone number, SMS consent, or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes. Service providers may process SMS-related information only as necessary to provide services on our behalf or as otherwise permitted by law.


Data Security
 

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, loss, or disclosure. No method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.


Data Retention
 

We retain personal information for as long as reasonably necessary to provide services, respond to customer requests, maintain business and consent records, document opt-out preferences, resolve disputes, comply with legal obligations, and fulfill the purposes described in this Privacy Policy.


Changes to This Privacy Policy
 

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable requirements. The revised policy will be posted on our website with an updated effective date.


Contact Us


Metropolitan Uniform & Linen Service
SMS / Phone: 617-381-1156
Email: customerservices@metropolitanlinen.com
Website: https://www.metropolitanlinen.com/

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